Every engagement is scoped to what the business actually needs. These are the shapes that work takes most often.
Fractional COO
An operations lead for part of the week, without the full-time hire.
I take ownership of how your business runs. Setting the operating rhythm, holding the team accountable, fixing what's broken and building what's missing. For businesses that need senior operations thinking consistently, but not five days a week.
Custom systems and internal tools
Software built around how you actually work, instead of the other way around.
When off-the-shelf tools nearly fit but not quite, and you're paying for six of them to cover the gaps. I design and build the system your business actually needs, migrate your data, and get your team using it.
Operations audit
A clear picture of how your business really runs, and what to fix first.
I map the whole operation end to end, including the workarounds nobody documents. You get a system map, a prioritised list of what's costing you most, and a plan to fix it. If you go ahead with the build, the audit fee comes off the cost.
EOS implementation
Run your business on EOS, properly set up and actually embedded.
The full system. Accountability chart, scorecards, quarterly priorities, the meeting rhythm, and hiring against it. I've implemented EOS end to end for multiple businesses, and I build the underlying infrastructure so the scorecard has real numbers in it.
Workflow automation
Stop paying people to do the same thing manually every week.
The repetitive work that eats hours and creates errors. I find it, fix the process behind it, then automate it. In that order, because automating a broken process just breaks it faster.
Dashboards and reporting
Know how the business is performing without having to ask anyone.
One place that shows what's actually happening. Revenue, capacity, delivery, compliance, whatever matters in your business. Built so your team maintains it without you chasing them for updates.
AI training and implementation
Use AI where it genuinely helps, and nowhere it doesn't.
No hype. I find the places in your operation where AI removes real work, implement it properly, and train your team to use it. If a simpler tool does the job better, I'll tell you that instead.
Operational setup for new businesses
Start with the systems in place, instead of retrofitting them in year three.
The one moment you get to design how the business runs rather than inherit it. Structure, processes, tools and documentation set up properly from the start.
Not sure which one you need?
That's what the free call is for. Thirty minutes, no pitch, and you'll leave with a recommendation whether we work together or not.